Customers order dishes that have run out
A dish or an option that runs out shows as sold out, and nobody can order it.
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Every GetMenu feature, problem by problem
GetMenu is a restaurant POS with your own online ordering page, and every order is sent to your team on WhatsApp. Below are the eight problems restaurant owners told us about, each with the page that shows how GetMenu fixes it, and then the pages about the POS, its hardware and online ordering.
The problems we fix
Eight restaurant problems, and the page for each fix
Only one person answers WhatsApp, so replies are slow
Customers order on your page, and the order goes out on WhatsApp to your managers and riders, with a confirmation to the customer.
WhatsApp orderingNobody suggests extras, so orders stay small
Your online menu offers drinks, sides and combo deals while the customer orders.
Extras and combosCustomers ask about a dish and get no answer
Add a photo, a description, the spice level and allergy information to each dish.
Dish detailsSpecial requests like “no onions” get forgotten
Choices like “no onions” reach the kitchen ticket and the kitchen screen.
Special requestsCustomers are never asked for a review
After a delivered order, the customer gets a WhatsApp message with your Google review link.
Review requestsNobody reminds customers to order again
Remind customers to order again, message customers who have not ordered for a while, and give them a loyalty card.
Repeat ordersRiders cannot find the customer's building
The customer picks their building and unit number and can share their location, and your riders get these details in their WhatsApp group.
DeliveryThe product
The POS, its hardware and online ordering
POS hardware
The iPad and Android devices, cash drawer and printers that work with the GetMenu POS.
Read morePOS with online ordering
Counter sales and online orders share one stock list and one kitchen screen.
Read moreOnline ordering
Your own ordering page. Customers pick options like size or extras, and a dish that has run out cannot be ordered.
Read moreSee every part working on your own menu
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