How can we help?
4635 answers across 19 guides, written from the actual admin screens. Search them, or start at the beginning.
The guides
From signing up to taking your first order — the whole first day, in order.
Menu & inventoryCategories, items, photos, extras, stock counts and the Excel bulk import.
Orders & deliveryThe orders board, statuses, riders, cancellations and what your customer sees.
Orders from delivery appsOrders from the online food delivery platforms, on the same board and the same kitchen screen as your own: Talabat, Deliveroo, Careem, foodpanda, Keeta, GrabFood and noon.
WhatsAppLinking your number, what sends automatically, groups, pausing and troubleshooting.
SMS from your own SIMPairing a spare Android phone, choosing which messages go by text, the delay between them, and the per-brand settings that stop your phone killing the app.
Loyalty & rewardsStamp cards, rewards, member tiers, and a digital loyalty card your customers keep on their phone.
Promotions & marketingCoupons, upsells, bundles, campaigns, games, referrals, charity and the safety rails.
Dine-in, QR & group ordersTable QR codes, the print pack, dine-in perks and one-link group ordering.
Tables, tabs and the kitchen screenRestaurant table management: a drawn floor plan, tabs and rounds, split bills, a kitchen display screen, table QR codes, bookings and the waitlist.
POS and the counterThe restaurant POS system: sell at the counter, take cash and card, run shifts, and count the drawer.
Staff, PINs and hoursRestaurant staff management: who may use the POS, four-digit PINs, what a manager can approve, clocking in and out, and the hours report.
Stock, recipes and suppliersRestaurant inventory management: count what is left, price your recipes, buy from suppliers and record waste.
Gift cards, store credit and house accountsSell a gift card, hand one out, let customers earn one, and run accounts for companies and regulars.
Design & appearancePage layouts, colour presets, fonts, photos, your logo, the closed page and your table QR cards.
Reports & insightsYour dashboard, monthly statements, the message history and which links customers actually tapped.
Account, trial & billingYour trial, plans and invoices, roles and passwords, and what suspension means.
Privacy & dataWhat is stored, what is purged, what customers can ask for, and what we never do.
Partners & affiliatesReselling Get Menu as a channel partner, or introducing restaurants as an affiliate — the portal, the pricing rules and how you get paid.
Where most people start
Ask a person
If a guide does not answer it, ask the community — other restaurant owners have usually hit the same thing. Or message us and we will answer.
