Home / Community / Delivery apps

Delivery apps

An app order shows a delivery fee and a discount. Do those go into my totals?

6 September 2026
Get Menu team ANSWERED6 September 2026

The total we record is the total the app told us, to the fils, and we never change the numbers an app sends. In the manual door you type the delivery fee and the discount yourself so the order matches the app's tablet. In your reports the order counts at that total like any other. What the app then pays you after its commission is between you and the app and is not something we see. The Orders from delivery apps tab in the docs covers commission.

Related questions

The card shows an address to paste into the app's portal. What is it for?Delivery appsWe only take app orders and never our own. Is this still useful as restaurant delivery software?Delivery appsThe app says my store is online but I have pressed Pause here. Which one is right?Delivery apps