Home / Community / Loyalty & rewards

Loyalty & rewards

Can I send something on the anniversary of a customer's first order?

14 August 2026
Get Menu team ANSWERED14 August 2026

Yes. The anniversary note marks a year since a customer's first order with you, and it ships off until you switch it on under Marketing → Loyalty & stamps. There are no birthdays, deliberately, because that would mean collecting a date of birth. If you also want to give something, an earned gift card rule under Marketing → Gift cards can count Years since their first order and hand over a card with its code on WhatsApp. The Loyalty & rewards tab in the docs covers the anniversary.

Related questions

Can I see who is one stamp away from a reward and give them a push?Loyalty & rewardsCan the reward be a free drink from a short list, or does it have to be one dish?Loyalty & rewardsWhat is the monthly savings statement I saw on the loyalty page?Loyalty & rewards