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Account & billing
How quickly does a suspension lift after payment?
Get Menu team ANSWERED14 August 2026
If a card payment is what paused you, it lifts by itself the moment a payment goes through — nobody has to be at a desk for it. Settings → Plan & billing carries two buttons for exactly this, pay now with the same card or use a different one, and that screen stays reachable even while your page is paused, deliberately: a restaurant that cannot reach its billing page cannot pay. A bank transfer works too; send us the reference and we clear it. Your page returns exactly as it was, menu, settings, orders, customers and loyalty cards intact — a pause never erases.
