Home / Community / POS & the counter

POS & the counter

If I sell something that is not on the menu, where does it turn up in my numbers?

10 August 2026
Get Menu team ANSWERED10 August 2026

On the sale, on the receipt and in the takings like any other line. The Not on the menu button on the selling screen takes a short name, a price and a quantity, and the sale carries that line. It touches no stock, because there is no dish to count down. It shows on the Z report inside the shift's sales and in Reports → Shifts and the POS. Type the same name each time, for example Bottled water, so the lines stay tidy when you read the CSV later. The POS and the counter tab in the docs covers hand typed lines.

Related questions

A customer came back saying they were overcharged yesterday and only remembers the amount. How do I find the sale?POS & the counterA lot of my regulars pay with a payment app on their phone. Can I add that as a way to pay on the POS?POS & the counterEvery cafe near me uses an iPad point of sale. Can I run yours on the iPad I already own?POS & the counter