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Account & billing
If I stop paying for my plan, what stops and what keeps going?
Get Menu team ANSWERED7 August 2026
Your dashboard and your ordering page lock, and the web side of the restaurant is unusable until the plan is sorted out. A POS add-on you have already paid for keeps selling. That is the whole point of it being a separate yearly purchase: you paid for the counter, so the counter does not stop because a card was refused for something else.
