GetMenu
HomePricingOur ClientsHelpCommunityAboutContactStart free trial

Home / Community / Reports & statements

Reports & statements

My dashboard says forty orders today but my statement says thirty-eight. Which one is right?

23 August 2026
Get Menu team ANSWERED23 August 2026

Both, and they are counting different things. Order counts on the Dashboard include every order, cancelled ones too, while revenue there counts only orders that were not cancelled. The monthly statement separates them: orders placed, delivered and cancelled each get their own line, so thirty-eight is most likely placed minus cancelled. Money is worked out the same way on both screens, at what was actually charged, in your own timezone, so revenue never disagrees. If you want the day's orders with the cancelled ones visible, open the orders board for that date and use the filters.

Related questions

Is there a monthly list of every invoice with the full amounts for my accountant?Reports & statementsDo I get a full report of the day by email, and can I get it before closing?Reports & statementsCan the day's figures come to my WhatsApp when the shift closes, in my own words?Reports & statements