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Loyalty & rewards

What is install rate on the loyalty reports?

29 August 2026
Get Menu team ANSWERED29 August 2026

The share of customers with a delivered order who have added your card to their phone. The Reports tab on the loyalty card screen under Marketing shows it beside the number of active cards, the phone split, orders placed after a card was added, dormant customers won back, and what cardholders spend against everyone else. Outstanding stamps are reported in stamps and never in money, because a stamp has no cash value until it is redeemed against a price. A restaurant loyalty platform is only worth running if that rate climbs, so it is the number to watch monthly. The Loyalty & rewards tab in the docs explains the report.

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What is install rate on the loyalty reports? — Get Menu community