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POS & the counter

What needs a manager's approval at the counter?

2 September 2026
Get Menu team ANSWERED2 September 2026

Refunding a sale, voiding one, taking money out of the drawer, and closing a shift when tables have not paid. Each asks for a manager's four digits in a box on the spot, without the cashier signing out, and the manager's name goes on the record. A discount is different: a manager signs in on the machine to apply it.

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