Home / Community / Promotions

Promotions

Why did nobody get told about my price change?

7 August 2026
Get Menu team ANSWERED7 August 2026

Price drops announce when you EDIT a price on the menu page. A bulk Excel import replaces the menu rather than editing prices, so nothing announces — correct behaviour, not a fault. Drops also wait out a dwell period, need a minimum percentage, and go only to people who actually ordered that dish.

Related questions

Is the scratch card annoying for customers?PromotionsHow big should a welcome discount be?PromotionsWhat's the charity round-up's uptake like?Promotions