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Tables & service

A guest ordered from the table QR while my waiter had the table open. Why did it show two orders?

10 September 2026
Get Menu team ANSWERED10 September 2026

It no longer does. A guest's QR order on a table the POS has open becomes the table's bill: the dishes the waiter already typed move onto the guest's order, so the guest's order page and WhatsApp stay right, and the table shows one bill. A table tapped by mistake is not a bill at all until its first round is sent, so it leaves nothing behind. If a table was left holding two orders from before, the tile says 2 orders and a tap joins them into one bill. The Tables, tabs and the kitchen screen tab in the docs covers QR orders on tables.

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