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POS & the counter

Do voided sales just disappear?

17 August 2026
Get Menu team ANSWERED17 August 2026

No. A void is recorded with the reason, the manager who approved it and the time. The number of voids and their value are on the Z report for that shift, and on Reports, Shifts and the POS as sales cancelled after printing. Discounts, refunds and voids are the three quiet ways money leaves a restaurant, so all three are reported.

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