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Delivery apps
What does 'Accept orders on arrival' do on the app card, and should I tick it?
Get Menu team ANSWERED16 August 2026
Ticked, we say yes to the app the moment an order lands and tell it your Minutes to prepare, so nobody has to watch a tablet. Unticked, every order waits for somebody to tap Accept on the Delivery apps page or on the kitchen screen. Most apps give you only a couple of minutes before they treat silence as a refusal, so a busy kitchen usually ticks it. If you tick it, set Minutes to prepare honestly, because that is the number we promise the app. Good food delivery management is mostly answering fast, and this is the switch that does it. The Orders from delivery apps tab in the docs has a guide called Connect a delivery app.
