Home / Community / WhatsApp

WhatsApp

Can I pause marketing but keep order messages?

7 August 2026
Get Menu team ANSWERED10 August 2026

Yes — 'Pause all marketing' on the Marketing review screen (Marketing → Review queue & weekly cap) is your own switch. It stops your whole marketing lane at once — WhatsApp and wallet, including already-approved messages — while order confirmations, delivery updates and rider tickets keep flowing untouched. Nothing is dropped while paused; it all waits and resumes when you switch back on.

Related questions

Someone left the riders group — do dispatches fail now?WhatsAppThe rider ticket has a link on it — what does tapping it do?WhatsAppMy messages show a 'forwarded' label — why?WhatsApp