Home / Community / WhatsApp

WhatsApp

We are closing for two days for renovation. Can I tell all my customers on WhatsApp?

1 September 2026
Get Menu team ANSWERED1 September 2026

Yes, with a campaign. Open Marketing → Campaigns, press New campaign, write the message or start from a template, and choose the audience Everyone who has ordered. Pick WhatsApp as the channel and send. It goes out from your own number one message at a time, inside the daytime sending window, so a campaign sent at eleven at night starts after ten the next morning. It counts against your weekly cap per customer, which you set under Review queue & weekly cap. Also tick Closed on those days under Settings → Working hours, so anyone who opens your page sees the closed screen with the date you reopen. Restaurant marketing software here is the same screen as your promotions.

Related questions

Is there email marketing software for restaurants built in?WhatsAppHow do I test my WhatsApp messages without bothering real customers?WhatsAppDo my automatic messages send on Fridays and public holidays?WhatsApp