Home / Community / Privacy & data

Privacy & data

Do you keep the address of someone who abandoned a cart?

6 August 2026
Get Menu team ANSWERED6 August 2026

A cart left behind is deleted whole after three days — the row, not just its contents — and immediately if that number goes on to order. The shortest retention on the platform, precisely because it is the only place holding details of someone who never bought anything.

Related questions

A customer wants their number removed from marketing but still wants to order.Privacy & dataHow long do delivery addresses stay on file?Privacy & dataCan another restaurant on the platform see my customer list?Privacy & data