Home / Community / WhatsApp

WhatsApp

There are two gateways mentioned on my screens. Which one am I on?

6 August 2026
Get Menu team ANSWERED6 August 2026

New restaurants are on our own gateway, which we run and monitor. The other is an external one, used by restaurants that already had it before joining. You do not choose between them yourself — it is set for you — and the messages, the groups and the history work the same either way. The message history lets you filter by which one carried a message.

Related questions

If I set a message type to 'always', does the customer get two messages?WhatsAppCan you read the texts on the phone I pair?WhatsAppMy message history says 'transport not recorded' on older rows. Is something broken?WhatsApp