GetMenu
HomePricingOur ClientsHelpCommunityAboutContactStart free trial

Home / Community / WhatsApp

WhatsApp

Why does one order produce three messages?

5 August 2026
Get Menu team ANSWERED5 August 2026

A confirmation to the customer, a ticket to your managers group, and a dispatch to your riders group with the building, unit, phone, the cash to collect and a map pin. A table order produces no rider dispatch — there is nobody to send. All three are readable under "Show message" in the Message centre.

Related questions

A customer abroad ordered and my SIM sent an international text. Can I stop texts to other countries?WhatsAppWe are closing for two days for renovation. Can I tell all my customers on WhatsApp?WhatsAppIs there email marketing software for restaurants built in?WhatsApp