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Ask a questionRestaurant owners, comparing notes
Questions about running a restaurant on Get Menu, answered by the team and kept public so the next person finds them. Also see the help centre.
- 261 questions answered
- 11 topics
- Every question answered before it appears
I run a cloud kitchen with two brands — one account or two?Two pages (one per brand) keeps menus, WhatsApp identities and stats clean. Talk to support about running both from one owner. AnsweredCan I import my menu from a delivery app?There is no one-click import from other apps, but the Excel template gets you there fast: paste your items into the sheet, upload once, done. AnsweredWe're open until 2am — the hours editor won't let me?It will: set the closing time EARLIER than the opening. 18:00 to 02:00 reads as trading past midnight, not as shut all day — the page says so above the rows. AnsweredDo I need a card to start the trial?No — the signup form takes no payment details, and the button states the terms plainly: 15 days free, up to 1,000 orders, no card needed. There are no online payments anywhere in the product; customer AnsweredWhy WhatsApp and not SMS or email?Because in our markets WhatsApp is where customers actually read. Confirmations land in the chat app they already use, from YOUR number, and they can reply to you directly. Answered
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