Community
Ask a questionRestaurant owners, comparing notes
Questions about running a restaurant on Get Menu, answered by the team and kept public so the next person finds them. Also see the help centre.
- 261 questions answered
- 11 topics
- Every question answered before it appears
Does the wallet card work without internet?The card displays offline like any wallet pass; it refreshes its numbers when the phone is back online. Stamps never depend on the card being open. AnsweredCan I see my total outstanding stamp liability?Yes — the loyalty reporting shows liability counted in STAMPS (honest units), plus rewards earned/redeemed and passholder counts. AnsweredTwo customers share one phone — is that a problem?The programme sees one identity per number, so they share a card. That is the honest mapping — the number is the identity the whole flow rides on. AnsweredCustomer says their stamp didn't arrive — checklist?1) Was the order delivered/completed? Stamps land on completion, not placement. 2) Same WhatsApp number as before? Stamps follow the number. 3) Cancelled orders never stamp. The order detail shows the Answered
How it works
Answered, then published
- Anyone can ask — you do not need an account.
- Nothing appears on the forum until it has an answer beside it.
- Your contact details are removed before anything is published.
Prefer WhatsApp
Message us instead
If it is urgent, or specific to your account, WhatsApp is faster than the forum and we answer during working hours.